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For Microsoft Windows

Follow these installation instructions or contact support to schedule live assistance:

  1. 1 After downloading the software, do the following:
    • If you use Microsoft Windows, right-click the software and choose "Run as Administrator" to start the installation.
    • If you use a Mac, unzip the software and open the file called "setup.command". If you see a security warning, hold down the "control" key while opening it, then log in when prompted.
  2. 2 Check your inbox for an email called "Your Storage Guardian Installation Instructions". This email will contain a file attachment that ends with .CRI. Save this CRI file on your computer.
  3. 3 During the installation process, you will be prompted to browse to a CRI file that you saved (above).

Frequently Asked Questions

Installation Questions


I need help installing my software. What should I do?
I downloaded the ZIP file and cannot unzip it.
What are the system requirements?
I have a firewall. Do I need any special settings?
The installation asks me for file generations. What should I answer?

General Questions


Why are you giving so much away for free?
Why does the software say “Asigra” in it?
Is Storage Guardian secure? Where will my data be stored?
How long has Storage Guardian been around?

Need Help?

We're eager to assist you in installing and using the software. Please email techsupport@storageguardian.com and a representative will get back to you shortly.

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